Anthem Blue Cross Blue Shield

Reviewers
Male / Female
Recommend
Yes / No
Number of Reviews Coverage Claims Customer Service Cost Total Average Rating
2 / 1 0 / 3 3 3.33 2.33 1.33 2.33 2.33

Date Submitted: June 18, 2010
Insurance Provider: Anthem Blue Cross Blue Shield in Indiana
Coverage: 4 out of 10
Claims: 1 out of 10
Customer Service: 2 out of 10
Cost: 3 out of 10
Recommend: No
Review: History of refused claims
I've had two claims, both refused or requesting more information. In both cases the dentist called to verify procedure would be covered, and both claims were subsequently refused.
Comments [ 0 ]
Submitted by: Jim
57 year-old   ::   Male Reviewer   ::   Indiana

Date Submitted: June 3, 2010
Insurance Provider: Anthem Blue Cross Blue Shield in Wisconsin
Coverage: 3 out of 10
Claims: 5 out of 10
Customer Service: 1 out of 10
Cost: 2 out of 10
Recommend: No
Review: as bad as they come!
You might believe that being part of the Blue Cross Blue Shield network you would be dealing with a professional business.
Apparently, if your quarterly premium bill gets lost in the mail and you miss the payment, that is completely your fault! You're insurance will be terminated immediately. No past due notice, no chance to pay with a late fee. Nothing.
Glad I never had to make a serious claim with these corporate criminals.
Comments [ 0 ]
Submitted by: Victum of Blue Cross Blue Shield thugs
50 year-old   ::   Male Reviewer   ::   Wisconsin

Date Submitted: March 1, 2008
Insurance Provider: Anthem Blue Cross Blue Shield in Ohio
Coverage: 3 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 2 out of 10
Recommend: No
Review: ANTHEM IS A NIGHTMARE
THEY ROUTINELY 'MIGRATE' THEIR PLANS TO OTHER ANTHEM OFFICES. THIS TAKES MONTHS AND IN THE MEANTIME, NOBODY CAN HELP FIND OR PROCESS CLAIMS. PRE-CERTS ARE ROUTINELY DENIED INCORRECTLY OR MORE INFO IS REQUESTED WHICH THEY'VE ALREADY RECEIVED. CALLS TO CUSTOMER SERVICE ARE ROUTINELY TRANSFERRED SEVERAL TIMES OR YOU ARE TOLD TO CALL ANOTHER ANTHEM BLUE CROSS OFFICE. CUST. SERVICE REPS DO NOT DO WHAT THEY SAY THEY WILL DO. BASICALLY, THE WHOLE COMPANY IS A HUGE MORASS OF CONFUSION.
Comments [ 0 ]
Submitted by: GENIE
34 year-old   ::   Female Reviewer   ::   AKRON