| Reviewers Male / Female |
Recommend Yes / No |
Number of Reviews | Coverage | Claims | Customer Service | Cost | Total Average Rating |
| 0 / 1 | 0 / 1 | 1 | 3.00 | 1.00 | 1.00 | 2.00 | 1.75 |
| Date Submitted: | March 1, 2008 |
| Insurance Provider: | Anthem Blue Cross Blue Shield in Ohio |
| Coverage: | 3 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 2 out of 10 |
| Recommend: | No |
| Review: | ANTHEM IS A NIGHTMARE THEY ROUTINELY 'MIGRATE' THEIR PLANS TO OTHER ANTHEM OFFICES. THIS TAKES MONTHS AND IN THE MEANTIME, NOBODY CAN HELP FIND OR PROCESS CLAIMS. PRE-CERTS ARE ROUTINELY DENIED INCORRECTLY OR MORE INFO IS REQUESTED WHICH THEY'VE ALREADY RECEIVED. CALLS TO CUSTOMER SERVICE ARE ROUTINELY TRANSFERRED SEVERAL TIMES OR YOU ARE TOLD TO CALL ANOTHER ANTHEM BLUE CROSS OFFICE. CUST. SERVICE REPS DO NOT DO WHAT THEY SAY THEY WILL DO. BASICALLY, THE WHOLE COMPANY IS A HUGE MORASS OF CONFUSION. Comments [ 0 ] |
| Submitted by: | GENIE 34 year-old :: Female Reviewer :: AKRON |
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