| Reviewers Male / Female |
Recommend Yes / No |
Number of Reviews | Coverage | Claims | Customer Service | Cost | Total Average Rating |
| 7 / 2 | 0 / 9 | 9 | 1.67 | 1.34 | 1.12 | 4.10 | 2.06 |
| Date Submitted: | August 21, 2010 |
| Insurance Provider: | MetLife in New York |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | It's a fight for every claim I've had MetLife for five years and only needed benefits for cleaning and xrays for the first four years. In my fifth year, as my old childhood fillings are failing and separating from my teeth (leaving them dangerously prone to cracking) I needed filling removal and a crown and root canal. MetLife denied the claim for the crown saying there was not enough proof the tooth was compromised enough for a crown. (Say what? Uncompromised teeth don't normally need root canals.) In my sixth year, same thing. Needed another crown and root canal. Same denial of claim. Then came the kicker: only coverage for 1 crown every 60 months! Lousy $2000 a year benefit pays for virtually nothing. A root canal is over $1000 and a crown is over $1000! Even with my $2000 maximum, I only got back $800 last year from MetLife after paying out almost $3000. This year looks to be the same. My friend has Aetna and has needed the same work as I have. Hers has been fully covered even out of network. I'm going to inquire of my company to see if they can get something better than MetLife. I've had to take money from my 401K to pay for my dental care. Comments [ 0 ] |
| Submitted by: | Dental Patient 43 year-old :: Female Reviewer :: Suffolk County, New York |
| Date Submitted: | July 27, 2010 |
| Insurance Provider: | MetLife in New Jersey |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 2 out of 10 |
| Recommend: | No |
| Review: | Stay away Terrible Dental Insurance. Believe the reviews that say this company is a scam. There reps speak broken English because the are outsourced to Costa Rica. The are trained to tell you lies so the don't have to pay. Stay away!!! Comments [ 0 ] |
| Submitted by: | Dentist 50 year-old :: Male Reviewer :: Elmwood Park, NJ |
| Date Submitted: | July 24, 2010 |
| Insurance Provider: | MetLife in Florida |
| Coverage: | 1 out of 10 |
| Claims: | 2 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 2 out of 10 |
| Recommend: | No |
| Review: | In Network Provider Scam Gave a periodontist in network. The dentist had another dentist in his practice. Made the appointment and office made appt. with other dentist in office. When bill submitted, Metlife said, Network dentist goes with "Dentist Only", not the practice. Had to pay over $1,000. Just called, for another periodontist in network. There are just two. Guess which one. You guessed it, the one that WASN'T in the network when I filed the claim. They told me that they can drop a dentist from the network the day, you go there..so you must CHECK right before you go to make sure this dentist is still in network. Comments [ 0 ] |
| Submitted by: | Zoe Shepherd 50 year-old :: Male Reviewer :: Orlando, FL |
| Date Submitted: | July 21, 2010 |
| Insurance Provider: | MetLife in Georgia |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | Worst dental insurance ever They play tricks. never pay what they should. Scam!!! Stay away from them. In my coverage table, crown is covered. When I did it, they refused to pay for it. Instead, they want to pay for alternate materials which most dentists no longer used (cheapest ones). Customer service is horrible, rude and careless. What a shame. Comments [ 0 ] |
| Submitted by: | howard 32 year-old :: Male Reviewer :: Atlanta |
| Date Submitted: | November 23, 2009 |
| Insurance Provider: | MetLife in Georgia |
| Coverage: | 2 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 5 out of 10 |
| Recommend: | No |
| Review: | Prepare to spend hours on forms Even with the minimal coverage provided by MetLife Dental, you would be amazed at the paperwork involved and hours spent to have the insurance pay for claims that are literally under $100. On most occasions I had to submit the paperwork several times - and I'm just talking copies of receipts and EOBs from BC/BS - for them to pay their fair share. My dentist will not file supplemental insurance paperwork, and now I know why - they don't have the time. Trust me, if you just have routine work, and don't really expect major issues, this is not worth the time and money. Comments [ 0 ] |
| Submitted by: | Loren 54 year-old :: Male Reviewer :: Atlanta, GA |
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