| Reviewers Male / Female |
Recommend Yes / No |
Number of Reviews | Coverage | Claims | Customer Service | Cost | Total Average Rating |
| 2 / 1 | 0 / 3 | 3 | 2.67 | 1.67 | 1.33 | 5.33 | 2.75 |
| Date Submitted: | June 23, 2009 |
| Insurance Provider: | MetLife in Ohio |
| Coverage: | 4 out of 10 |
| Claims: | 3 out of 10 |
| Customer Service: | 2 out of 10 |
| Cost: | 7 out of 10 |
| Recommend: | No |
| Review: | paid for one daughter not other Metlife paid for one of my daughter's visits but not the other. Issue with who is legally responsible for daughter's insurance- both parents work for same company--both insured by metlife--parents are divorced. Attempts made to call fruitless since no option to speak to a real person provided--very frustrating. Comments [ 0 ] |
| Submitted by: | Pat 43 year-old :: Female Reviewer :: Cincinnati, Ohio |
| Date Submitted: | March 27, 2009 |
| Insurance Provider: | MetLife in Colorado |
| Coverage: | 3 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 4 out of 10 |
| Recommend: | No |
| Review: | Metlife refuses to pay claims other than cleanings I've been fighting with this outfit for month's to get them to cover 2 crowns for my wife's teeth. They've asked for more information, but keep denying they were "medically necessary". AVOID this company unless you like being caught in the middle and having to ultimately pay it out of your pocket!! Comments [ 0 ] |
| Submitted by: | BSH 45 year-old :: Male Reviewer :: Loveland, CO |
| Date Submitted: | March 10, 2008 |
| Insurance Provider: | MetLife in Maryland |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 5 out of 10 |
| Recommend: | No |
| Review: | Breach of Contract I have Metlife dental coverage. They are refusing to pay their share of a crown I had put on one of my molars. The crown was needed because my tooth was cracked in several places. There are pictures from my dentist to prove it. Metlife claims that the crown was not covered because I didn’t show that the cracks occurred "during the act of chewing". Their benefits description states that crowns are indeed covered, and yet the same benefits description says nothing about a chewing-related caveat. It appears to be an attempt to get me to go away so they don’t have to pay their share of the cost Comments [ 0 ] |
| Submitted by: | Carl R 39 year-old :: Male Reviewer :: Lexington Parkm MD |
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