United Concordia

Reviewers
Male / Female		 Recommend
Yes / No		 Number of Reviews Coverage Claims Customer Service Cost Total Average Rating
2 / 1 0 / 3 3 1.00 1.00 1.67 2.00 1.42

Date Submitted: July 6, 2010
Insurance Provider: United Concordia in Minnesota
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Terrible- Avoid!
My wife called to get information. The rep was confused and it seemed she was purchasing dental insurance for me. I was on active duty (military) and there for it was activated for her. I went to the dentist and now I have to pay for the bill instead of the insurance covering it. The service doesn't help her because she is over 23 and can't get any type of orthadontic work. We can't cancel for a year.
Comments [ 0 ]
Submitted by: Beau
26 year-old   ::   Male Reviewer   ::   Minneapolis MN

Date Submitted: June 9, 2010
Insurance Provider: United Concordia in North Carolina
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 3 out of 10
Recommend: No
Review: Told wrong info
I had to have 2 onlays done and called United Concordia 2 weeks prior to see if any precert etc needed to be done. Was told it covered 50% and no predetermination needed. It would be covered. I had the procedure done and now they have denied my claim after my dentist faxed in pre and post xrays and a narrative. It has been denied twice and my dentist says the procedure was medically necessary! I was told today I should have had a predetermination done.
I am a state worker and this is one of the dental insurances offered. I plan to switch to the other company and plan to tell my co workers the same. It isn't right I have a $2000 bill when I did my part. I would never recommend this company.
Comments [ 0 ]
Submitted by: Doreen
55 year-old   ::   Female Reviewer   ::   Butner, NC, USA

Date Submitted: April 16, 2010
Insurance Provider: United Concordia in Virginia
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 3 out of 10
Cost: 2 out of 10
Recommend: No
Review: Poor claim processing
I had crown replaced few months ago.
United Concordia told me my insurance would cover 50%.
I submitted claim and they rejected it - they say "by mistake"
I resubmitted and now it is waiting a dental advisor ("real dentist who comes in on his day off") - they say maybe it will get reviewed in 6 weeks or so.
Comments [ 0 ]
Submitted by: Mad at UCCI
46 year-old   ::   Male Reviewer   ::   Fairfax, VA