Latest Reviews for Dental Insurance

Date Submitted: May 27, 2008
Insurance Provider: Delta Dental Insurance in North Carolina
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 3 out of 10
Recommend: No
Review: Stay Away!!
This is the most worthless insurance I have ever had. They continually deny our claims, blaming erroneous procedure codes submitted. So I go back to the dentist and have them resubmit. Multiple times. Guess what? I get the same results. The dentist office told me they had so many problems with them they will be out of network soon. Oh, and try calling their customer service if you want to see what apathy and arrogance are all about, they are not helpful at all and have the attitude that they could care less and that our dentist does not know how to file a claim properly. Maybe they would mess up but not 5 different times! Unfortunately my family is stuck with they as they are the provider of our employer. I guess I will just keep calling.....
Comments [ 1 ]
Submitted by: RW
37 year-old   ::   Male Reviewer   ::   NENC

Date Submitted: May 12, 2008
Insurance Provider: Aflac in Nebraska
Coverage: 8 out of 10
Claims: 10 out of 10
Customer Service: 10 out of 10
Cost: 8 out of 10
Recommend: Yes
Review: Overall, great plan
The plan I purchased for my family was a fantastic plan. I gave the plan an 8 for cost because I always think insurance premiums could be cheaper :) but overall, I am extremely pleased with the coverage.
Comments [ 0 ]
Submitted by: truthbknown
35 year-old   ::   Male Reviewer   ::   Omaha, Nebraska

Date Submitted: May 9, 2008
Insurance Provider: Delta Dental Insurance in Maryland
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 5 out of 10
Cost: 5 out of 10
Recommend: No
Review: Delta
The $2,000 yearly maximum they will pay out is quickly reached, and then I find myself putting off necessary dental work until July 1. Not good.
Comments [ 0 ]
Submitted by: KC
44 year-old   ::   Female Reviewer   ::   Baltimore

Date Submitted: March 10, 2008
Insurance Provider: MetLife in Maryland
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 5 out of 10
Recommend: No
Review: Breach of Contract
I have Metlife dental coverage. They are refusing to pay their share of a crown I had put on one of my molars. The crown was needed because my tooth was cracked in several places. There are pictures from my dentist to prove it. Metlife claims that the crown was not covered because I didn’t show that the cracks occurred "during the act of chewing". Their benefits description states that crowns are indeed covered, and yet the same benefits description says nothing about a chewing-related caveat. It appears to be an attempt to get me to go away so they don’t have to pay their share of the cost
Comments [ 0 ]
Submitted by: Carl R
39 year-old   ::   Male Reviewer   ::   Lexington Parkm MD

Date Submitted: March 1, 2008
Insurance Provider: Anthem Blue Cross Blue Shield in Ohio
Coverage: 3 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 2 out of 10
Recommend: No
Review: ANTHEM IS A NIGHTMARE
THEY ROUTINELY 'MIGRATE' THEIR PLANS TO OTHER ANTHEM OFFICES. THIS TAKES MONTHS AND IN THE MEANTIME, NOBODY CAN HELP FIND OR PROCESS CLAIMS. PRE-CERTS ARE ROUTINELY DENIED INCORRECTLY OR MORE INFO IS REQUESTED WHICH THEY'VE ALREADY RECEIVED. CALLS TO CUSTOMER SERVICE ARE ROUTINELY TRANSFERRED SEVERAL TIMES OR YOU ARE TOLD TO CALL ANOTHER ANTHEM BLUE CROSS OFFICE. CUST. SERVICE REPS DO NOT DO WHAT THEY SAY THEY WILL DO. BASICALLY, THE WHOLE COMPANY IS A HUGE MORASS OF CONFUSION.
Comments [ 0 ]
Submitted by: GENIE
34 year-old   ::   Female Reviewer   ::   AKRON