Latest Reviews for Dental Insurance |
| Date Submitted: | August 21, 2010 |
| Insurance Provider: | MetLife in New York |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | It's a fight for every claim I've had MetLife for five years and only needed benefits for cleaning and xrays for the first four years. In my fifth year, as my old childhood fillings are failing and separating from my teeth (leaving them dangerously prone to cracking) I needed filling removal and a crown and root canal. MetLife denied the claim for the crown saying there was not enough proof the tooth was compromised enough for a crown. (Say what? Uncompromised teeth don't normally need root canals.) In my sixth year, same thing. Needed another crown and root canal. Same denial of claim. Then came the kicker: only coverage for 1 crown every 60 months! Lousy $2000 a year benefit pays for virtually nothing. A root canal is over $1000 and a crown is over $1000! Even with my $2000 maximum, I only got back $800 last year from MetLife after paying out almost $3000. This year looks to be the same. My friend has Aetna and has needed the same work as I have. Hers has been fully covered even out of network. I'm going to inquire of my company to see if they can get something better than MetLife. I've had to take money from my 401K to pay for my dental care. Comments [ 0 ] |
| Submitted by: | Dental Patient 43 year-old :: Female Reviewer :: Suffolk County, New York |
| Date Submitted: | August 3, 2010 |
| Insurance Provider: | Delta Dental Insurance in California |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | Useless and insant operator I just called to find out what my coverage is, and the operator was extremely rude. If you ever have the chance to choose, do not have delta dental because you will be extremely mad with their"customer service!" The operator said she could find any information and i told her it's impossible because Kaiser told me im under delta, and she said I should contact them. When I asked her"Contact whom?" She just said" Ok? Thank you for calling delta Dental Insurance" and hanged up on me!! I urge the supervisor to fire this operator because she is making you lose your customers while you're paying her salary! If she does not want her job, she can just quit! Comments [ 0 ] |
| Submitted by: | Christine 21 year-old :: Female Reviewer :: San Jose |
| Date Submitted: | July 27, 2010 |
| Insurance Provider: | MetLife in New Jersey |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 2 out of 10 |
| Recommend: | No |
| Review: | Stay away Terrible Dental Insurance. Believe the reviews that say this company is a scam. There reps speak broken English because the are outsourced to Costa Rica. The are trained to tell you lies so the don't have to pay. Stay away!!! Comments [ 0 ] |
| Submitted by: | Dentist 50 year-old :: Male Reviewer :: Elmwood Park, NJ |
| Date Submitted: | July 24, 2010 |
| Insurance Provider: | MetLife in Florida |
| Coverage: | 1 out of 10 |
| Claims: | 2 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 2 out of 10 |
| Recommend: | No |
| Review: | In Network Provider Scam Gave a periodontist in network. The dentist had another dentist in his practice. Made the appointment and office made appt. with other dentist in office. When bill submitted, Metlife said, Network dentist goes with "Dentist Only", not the practice. Had to pay over $1,000. Just called, for another periodontist in network. There are just two. Guess which one. You guessed it, the one that WASN'T in the network when I filed the claim. They told me that they can drop a dentist from the network the day, you go there..so you must CHECK right before you go to make sure this dentist is still in network. Comments [ 0 ] |
| Submitted by: | Zoe Shepherd 50 year-old :: Male Reviewer :: Orlando, FL |
| Date Submitted: | July 21, 2010 |
| Insurance Provider: | MetLife in Georgia |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | Worst dental insurance ever They play tricks. never pay what they should. Scam!!! Stay away from them. In my coverage table, crown is covered. When I did it, they refused to pay for it. Instead, they want to pay for alternate materials which most dentists no longer used (cheapest ones). Customer service is horrible, rude and careless. What a shame. Comments [ 0 ] |
| Submitted by: | howard 32 year-old :: Male Reviewer :: Atlanta |
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